COVID19 - Information for our guests
I’m delighted to announce the reopening of the Bel Estiu house from Thursday 14/05.
Our cancellation conditions change for this period.
In case of new confinement or new traffic restrictions, for bookings taken from 14/05
Full refund of the deposit by bank transfer.
30% deposit requested at the time of booking.
From 14/05 to 15/09, if you have to cancel your stay for another reason, the deposit is kept and I offer you a voucher valid for 2 years to postpone your stay.
Sanitary procedures set up for bed and breakfast
Before your arrival - Complete disinfection of the rooms.
Daily cleaning of the rooms + disinfection of contact surfaces
Daily disinfection of common areas and all contact surfaces (switches, worktops, chairs, tables, tables, doors, windows, outdoor furniture, decorative objects ...) > ANIOS CLEAN EXCEL - products
All water parts are equipped with self-service soap - our super supplier is here.
For bed linen and household linen made of washed linen and cotton, no change, wash at 60°.
For the dishwasher, washing at 60° minimum.
The pool is treated with chlorine in the same way as the previous seasons.
Alcohol gel is available in every room in the house, it is at your disposal, don’t hesitate to use it.
The kitchen is self-service from 12 o’clock. For everyone’s safety, please use alcohol gel before using it. The mask is not mandatory but highly recommended if you are several families at the same time.
Concerning the masks, it is preferable, if you have them, to come with your own mask. The machines are available for daily washing. I will be able to lend you fabric masks (wash after each use at 60°) for your outside outings (shopping...).
Concerning breakfast, weather permitting, breakfast is served outside and each room has a private terrace.
If the weather is capricious, I will provide you with a schedule on which you can indicate your desired breakfast time and we will adapt so that each room can have breakfast separately.
Physical distancing measures are strongly recommended and the house has plenty of indoor and outdoor spaces to maintain this distance.
A poster with these sanitary rules will be available in the common areas.
I remain at your disposal for any question
Apart from these rules that I will try to enforce, friendliness and simplicity remain the order of the day at home, where I’m delighted to see you again. - Thank you - Emilie